The CPG Guys

The Fundamentals of eCommerce with Jelmar's Valeria Shumaker

March 27, 2024 Peter V.S. Bond, Sri Rajagopalan & Bryan Gildenberg Season 1 Episode 368
The CPG Guys
The Fundamentals of eCommerce with Jelmar's Valeria Shumaker
Show Notes

The CPG Guys are joined in this episode by Valeria Shumaker, Director of eCommerce at Jelmar LLC, manufacturer of CLR & Tarn-X brands.

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Valeria answers these questions:

  1. Please walk us through pivotal roles in your professional career that have served you in preparing for your current role at Jelmar?
  2. What are your thoughts on brands building Direct-to-Consumer business channels? Is it right for all brands and what would be reasons to consider or not consider this alternative?
  3. What challenges have you faced in aligning traditional retail strategies with the dynamic nature of eCommerce, and how did you address them?
  4. In what ways do you leverage data analytics to inform decision-making in eCommerce operations? Are you investing in retail data assets?
  5. How has eCommerce influenced the customer journey for your brands and what steps have been taken to improve it?
  6. What role do customer feedback and reviews play in shaping eCommerce strategies and product development?
  7. How have mentors contributed to your career advancement, have have you gone about building these relationships and how do you seek to mentor professionals earlier in their professional journey?
  8. What are some of the industry trends are you watching in terms of how omnichannel consumer engagement will impact your eCommerce business?

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